Frequently Asked Questions
Everything you need to know about shopping at Aneka Market.
How do you ensure the freshness of your products?
We source our products daily from trusted local suppliers and maintain strict temperature controls in our storage facilities and delivery vehicles to ensure your food arrives in peak condition.
What are your delivery options and timeframes?
Aneka Market offers same-day delivery for orders placed before 12:00 PM. Standard delivery typically takes 1-2 business days depending on your location and the specific items in your cart.
Can I return perishable items if I am not satisfied?
Yes, we have a freshness guarantee. If any perishable item arrives damaged or below your expectations, please contact our support team within 24 hours of delivery for a full refund or replacement.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer organic or specialty dietary products?
Absolutely. Aneka Market features a wide selection of organic, gluten-free, vegan, and keto-friendly products. You can easily filter these options using our category menu.
How can I track the status of my order?
Once your order is dispatched, you will receive an email and SMS containing a real-time tracking link so you can monitor your delivery's progress right to your doorstep.