Returns & Exchanges

At Aneka Market, we prioritize the freshness and safety of our food products. If you receive an item that is damaged or does not meet our quality standards, we offer a hassle-free return process within 48 hours of delivery.

Return Process

• 1.
  Report the Issue

  Contact our customer support team via email or phone within 48 hours of receiving your order to report any quality concerns or damages.

• 2.
  Provide Proof

  Submit clear photographs of the product and the packaging, along with your order number, to help us verify the condition of the items.

• 3.
  Await Verification

  Our quality assurance team will review your request within 24 hours to determine if the item is eligible for a refund or replacement based on food safety standards.

• 4.
  Receive Refund or Replacement

  Once approved, we will either dispatch a fresh replacement immediately or process a full refund to your original payment method within 3-5 business days.